Solidigm
Application Engineer
Jun 2025 — Present
Rancho Cordova, California
- Manage firmware updates, validation, and sample preparation for up to 600 SSDs per week across enterprise customers, OEMs, hyperscalers, and channel accounts.
- Troubleshoot drive issues through hands-on failure analysis, issue reproduction, and customer triage while coordinating high-throughput sample readiness and shipment execution.
- Designed the Samples Lab Manual Ticket Dashboard with Python Flask, Jinja2, JavaScript, Chart.js, Quill, and SQLAlchemy to surface workload, blockers, and performance trends.
- Earned the SPM Q2 2025 Connect Award for initiative, operational impact, and problem-solving after two months in role.